FAQ

We offer free shipping on all orders, regardless of the order amount

On average, delivery takes between 9 and 12 business days. You’ll receive a tracking code as soon as your order has been shipped.

Occasionally, shipping carriers experience unexpected delays. If you haven’t received your order within 12 business days, feel free to contact us — we’re happy to help.

Once your order has been shipped, you’ll receive an email with your personal tracking code. You can easily follow your package through our dedicated Track & Trace page to see exactly where it is and when it will arrive.

Yes, you can return your order within 60 days of receiving it, as long as the items are unworn, unwashed, and in their original condition.

Send us an email at [your email address] with your order number and the reason for return. We’ll then provide you with the return address and further instructions.

Yes, once we’ve received and approved your return, the amount will be refunded to your original payment method within 5 business days.

We offer secure payment via PayPal, credit card (Visa, Mastercard, American Express), Google Pay, and Apple Pay.

As long as your order hasn’t been shipped yet, we can still make changes. Please email us as soon as possible with your order number and the requested adjustment.

We’re so sorry! Please contact us within 48 hours, including your order number and a photo of the item you received. We’ll resolve it quickly for you.

Yes! Each product has a size guide. Still unsure? Feel free to message us — we’re happy to help you find the perfect fit.

We work with carefully selected suppliers and value quality, ethics, and sustainability in our collections.

You can always reach us by email at [your email address]. We aim to respond within 24 hours.